Frequently Asked Questions

On average it will take about 4-5 hours to complete a course. We recommend doing one module a week. That way you can practice what you learn and build your skills each week.

No tests or quizzes. Reciting correct answers on a test does not make you a better leader. All courses will provide exercises and experiences to help you integrate the learning immediately. You’ll reflect, practice, and do the competencies each course will teach.

The course instructors are experienced ministry practitioners. Their background and experience matches their passion for the topic they present.

For now, to buy access to a course you will need a credit card. You can use a personal or church credit card.

We have product support team members who can help you work through issues if they occur.

I am sure the answer is yes. To read more about our Statement of Faith go to

If you purchased an individual course, you will have access to your course for 3 months from the purchase date. If you purchased a certification, you will have access to your courses for 1 year from the purchase date.

Of course! You can print out Course Notes and keep them for future reference. Course Notes have editable fields for you to write on electronically if you’d prefer, and then save as a document on your device.

Group U is constantly updating in order to improve the platform for our customers, which requires keeping your web browser up to date to use all of our features! In addition to having the latest web browser, there are a few other requirements below that will help ensure you and your students' experience while using Group U goes smoothly.

In order to make sure Group U runs well, please make sure your desktop/device has the following:

  • One of the web browser versions listed below
  • Javascript enabled
  • PDF plugin
  • Graphic and audio output capability
  • Broadband internet connection with a minimum speed of 5Mbps (recommended)
  • TLS 1.2 supported by your web browser

Suggested for students:


  • Firefox
  • Safari
  • Chrome
  • Edge
  • Internet Explorer: version 11 only


  • iOS Safari: 10 and up
  • Chrome
  • Samsung Internet