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Shepherd's Watch Member Portal

Getting Started

Steps for Success

  1. Write down your Group customer number from the Shepherd’s Watch confirmation email when your order was placed. You’ll need your customer number for Step 2.
  2. Click on the link below to complete the online registration to get set up with our background check partner, Clear Investigative Advantage.
    Complete Registration
  3. After you submit the online form, a confirmation message will be displayed on the screen to let you know your form was received.
  4. Submitting your form will begin the credentialing process. You’ll be contacted if further information is needed.
  5. The credentialing process is usually completed within 48 hours. You’ll receive an email when you have been approved and set up in the system.
  6. A team member from Clear Investigative Advantage will phone you to initialize your account, walk you through the system, and answer any questions you may have.
  7. When your account is initialized, a confirmation email will be sent to the address used to register. This email includes the website link for ordering, along with the username (email) and password to log in. You will now be able to log in and place a background check order.

Account Status Information

If you have any questions regarding the status of your account or the information that has been requested to complete the process, please call the Clear Investigative Advantage team at 214-382-2727 Option #3.

Spiritual Gifts Discovery

Premium Members

Please review your confirmation email for instructions on accessing your Spiritual Gifts Discovery account.

Want to upgrade to premium or have questions?

Contact us Monday-Friday from 7am-5pm MST. Our product support team can be reached by phone: 800-975-4006 or email: productsupport@group.com.

Spiritual Gifts Discovery Tool

With Spiritual Gifts Discovery You'll:

  • Help volunteers discover their gifts and get connected to the right ministry.
  • See more success in your recruiting.
  • Empower people to know how God has equipped them.

Not a premium member and want access to this powerful tool? Just pay the difference between Shepherd's Watch Basic and Shepherd's Watch Premium. Call us today to upgrade 800-975-4006.


Extra Content

Articles and Downloads

Training Videos

These quick training videos are designed for you to send to your volunteers or staff. We have worked with thousands of churches and have carefully selected these topics based on the needs of churches just like yours.

Why Background Check?

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Driver’s Safety Checklist

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Safety for Volunteers

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Youth Ministry Safety

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Ministry and Money

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Business Credentials

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NAPBS Logo
Public Record Retriever Network
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Texas Association of Licensed Investigators Logo