Trade Return Policy
For wholesale partners.
We'll gladly credit your account for returns of all non-dated resources, in saleable condition, after 90 days from the date of invoice. Please include your invoice with the return in order to receive full credit. If invoices are not included with the return, your account will be credited 50% of Retail Price.
Dated Curriculum Return Dates
We will accept all physical returns of dated Sunday School resources for 100% credit if shipped by the following dates:
- Current spring quarter by May 1st
- Current summer quarter by August 1st
- Current fall quarter by November 1st
- Current winter quarter by February 1st
Vacation Bible School Return Dates
All VBS resources must be postmarked to Group by the following deadlines for 100% credit:
Kingdom Rock & Athens VBS by September 7, 2013
Hay Day Weekend VBS by November 9, 2013
Please ensure resources are shipped by the above dates, since returns shipped after these deadlines will not qualify for credit. Please keep shipping/tracking information in the event we need to validate ship date. Resources must be in saleable condition and multi-item packages must not be opened. Resources received by Group, but do not qualify for credit will not be returned.
Please pack resources carefully and ship all returns to Group Publishing Returns, 1615 Cascade Ave., Loveland, CO 80538. Wholesaler is responsible for shipping costs.